Make a note in your description on bundles: if a buyer purchases more than one item from you, you can ship them all together, and save them the cost of added shipping. Happened to me too. I WOULD NEVER RECOMMEND USING THIS SITE. Sellers sign up to Mercari and list their items for free. What can you not sell on Mercari? | Dropshipping Authority If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle. The exact size, colors, prints, measurements, etc. They see what is being messaged between buyer and seller. I have filed an inquiry with the post office and waiting for an update, the buyer is aware of the lost package and has been very understanding. I brought a coach purse from Katherin Aucoin. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. To get unbanned, file an appeal by reaching out to customer service to get your account back if you think Mercari made a mistake. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. Like most platforms, Mercari will suggest a selling price for you based on their sales history for your product. can you sell replicas on mercari - s161650.gridserver.com The Mercari Local option is one of my favorite parts of the platform. Mercari itself is definitely a trustworthy e-commerce marketplace. Add a story to your listing to make it appealing and interesting. You have so many different sellers selling bootleg copies of movies and tv shows. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. Cross-listing gets your products in front of more buyers, some of which might only use one platform exclusively that you would otherwise miss out on by only selling on one platform. Before you tap List you have to decide on the price you wish to sell the item for. I would not recommend it to anyone. There is no buyer protection on this site. Dont forget to think about shipping weight and packing also! places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years Ive reported it to Disney, Hulu and Netflix. Mercari itself is a legit e-commerce marketplace to buy and sell products. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. In contrast, if the seller confirms everything is fine then the buyer will be refunded by Mercari. not going to use it again. Counterfeit items, misrepresented items. THAT is outrageous to buy something and NOT have the customer service to make it right. I was selling a GI Joe toy gunand they banned me. If Mercari determines that a listing is same with me, except i never got it and wasted 11 dollars, same with me, but it never came instead of being different, They did the same to me! First one arrived and would not power up. PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. To keep the marketplace safe all sellers need to verify their identity. Any outfit that locks you in this tightly cant be trusted in my opinion! I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. The most important part of this section is the listing title, because its what buyers initially see. Gambling, including using this service for raffles and mystery purchases, The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! Just curious. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. This fee is charged based on the item price for a completed sale and is applied to all forms of payment received from the buyer. on this subject with an avenue for everyones feedback. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. Do you know if Mercari authenticate is legitimate? if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_15',143,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0');Note: Canceling too many orders can result in account suspension, termination, restrictions, or drops in your listings ranking, therefore, you should avoid cancellation as much as you can to avoid a bad impact on your account. I have unsubscribed three times( documented). I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Wireless earbuds. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. Minimum-Wrangler4387 6 mo. The first approach is to sell off any clutter you may find in your home . Pretty much the same thing. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. do not sell on Mercari. How do? Just the fact that I am not happy with this item, should be enough. Digital items - any items where the order is fulfilled electronically or 131 of 1948). Mercari Shipping - sell across the United States. When listing an item, make sure all details in your listing are accurate such as: You should always use original photos of the products in natural light so that buyers can see the exact color of the items. nicotine or are associated with tobacco or nicotine usage, Items used for identity theft (such as account credentials, user login Did not see the email right away. yep, they had potential, but its just a scam site. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. to create or use drugs, Grow ingredients for drugs (such as seeds for cannabis plants). I took down all my listings. The app caters to both buyers and sellers and has made the process very simple for both parties. What a well organized, completely thorough, tutorial! Never ask for personal information no matter whether you are a buyer or a seller, Never provide false information for tax-related inquiries, Never open a dispute against a seller without any fair reason, Mistakenly selected the wrong size and color, Bought it offline and dont need the item anymore. Mercari also provides $200 in shipping insurance as well. Never have they released money to a seller the day you bought it!! ', Press J to jump to the feed. your own option. Huge federal crime, these platforms dont care, anything to make a buck. Keeping its buyers safe is a priority for Mercari. They are the worst. I have, in the last week, attempted to purchase three different listings. 5 Common Mercari Scams & How To Avoid Them - CheckPeople After selling on the platform well over a year, here are my best tips for selling on Mercari. Pick one of the provided reasons why your account was limited: My account was limited for identity verification, My account was limited for unusual activity, My account was limited for the prohibited item(s) or conduct, Fill in the form under the Still need help option. If you are selling collectable items, or expensive items, do not use Mercari. ', Press J to jump to the feed. Buyer beware. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. you will get the wrong item or it wont come. I sold my item within a few hours on ebay. What happened I cant say. To keep the marketplace safe all sellers need to verify their identity. So beware everyone, since it seems positive feedback doesnt necessarily mean that you will get a fair completed transaction. Wont even release funds for items people received. However, the seller will be paid if the return doesnt receive a tracking scan by the buyer within 7 days of approval. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Its DEFINITELY NOT WORTH IT for any Decent Seller. remove the listing and cancel any related transactions up to and including Without worry, you can leave the manual and time-consuming tasks so you can focus on more important things to grow your business. Both seller and Mercari profit off corny scams. There is a scam in process. Do note that this means you will need to provide additional identity verification. Banking services provided by Piermont Bank, Member FDIC. How it works: Mercari charges a flat 10 percent fee, no matter the price of the sale, so for more expensive items, this site can help you earn more on each piece. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. Sellers get scammed constantly. Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. They will hold your money until it gets to you. To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-leader-3','ezslot_16',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-3-0'); The first things you should look out for in the sellers profile are reviews and sales. Its a great place for people who dont care. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. So, no, just because you paid to purchase something, since they do have to make sure the funds are in there in order For you to buy something, does not mean that it ever went to the seller. do not buy on Mercari. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Just like most other selling sites. I went to customer service and essentially was shut down telling me there was nothing they could do. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. That is a counterfeit bag. However, it is still a great bag. shipped at a future date, Restricted from shipping in the mail or other delivery services, Products that have been recalled by the Consumer Product Safety I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. Can I sell replica items if I state that the item is a replica or fake? Here are 6 surprising things that people commonly have in their homes that you can totally sell on Mercari. Okay, so you listed an item that is not on Mercaris prohibited items list and ensured your listing details are accurate then you should: Got a sale? My package shows only the first shipped entry without any updates. Like that $20-$100 is really going to break you. This is why big closet sellers often enlist the help of automation software to ensure that their listings don't violate the platform's terms of service. An Uber driver will pick up and drop off your item to the buyer. Why would they do that? How to ship on Mercari will depend on which of the four methods you selected, but in any case its very intuitive. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! That platform comprises SELLER SAFETY, they ignore things like harassment, restraining orders and just tell you too bad. Their philosophy is simple: if you no longer need an item, rather than throwing it away, list it through their app, and make sure it finds a new home, while earning money in the process. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. There is no buyer protection and we will not be buying anything there in the future. The days of sketchy meetups in parking lots are over! There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Call a lawyer. Knives, such as switchblades, hunting knives, pocket knives, butterfly If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. Call the Federal Trade Commission, or even make a complaint to the Better Business Bureau), but to be honest I just want this whole cherade to be over with. The next day, I received information that 2 video cards were sent to me by the USPS with tracking code. Although you save a few dollars by shipping on your own, it takes more time. Measure your clothing item. Dont miss the extended list of best things to resell online to boost your sales further. Did you check the seller reviews and description before buying? So yes they do take the money before you rate the seller. I just want to protect people like that. For approved returns, Mercari provides a free shipping label to the Buyer. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. Lots of good info. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. The people you talk to on the phone are just the customer service people. (San Francisco) Better Business Bureau and after reading the reviews and you go ahead and do business with this site you will deserve all the bad things that will happen to you. By doing that, you are unlikely to be scammed or encounter any other problems when buying and selling on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-netboard-1','ezslot_22',144,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-netboard-1-0'); And obviously, not doing so will certainly result in scams and other issues. Note: If a purchased item is reported as stolen, a demand for return may They have ZERO support. In one instance, Mercari withdrew funds THREE times for the SAME transaction, and it took multiple contacts with customer service to rectify. After 48 hrs, the system allowed me to send an email about the problem. This also personally helps me build momentum when it comes to listing. Create a Mercari account Navigate to the Mercari website and click on the Sign-up button. Mercari itself is a legit e-commerce marketplace to buy and sell products. There's also a $2 fee if a direct deposit transfer is rejected by your bank. I would think it would be on the buyer to know beforehand exactly what type of lens they need. Every time I try to sell the page you have reached 600. Short and to the point and understandable in laymans terms. John-Paul Cody has been an avid online seller for years, across platforms including eBay, Mercari, Craigslist, and more. It costs a lot of time and money. Hit your target markets bullseye and claim your. Do people sell fake designer clothes on Mercari? - Quora Mercari is NOT a safe place to buy. Mercari is generally safe but it is not completely risk-free. Heres the recommended shipping method based on package weight and size: If you ship locally, you can skip the meetup for a small fee, and an Uber driver will deliver your package for you at a time that works for your schedule. How did I know they were womens and not mens? Mercari is a growing marketplace that attracts new shoppers and sellers daily. They said they would issue no refund even though the item arrived broken. Sellers have no protections. What does that mean literally came from a replica site? Its comical that any of these platforms have community guidelines, they do not enforce them. 131 of 1948). Providing valid tracking details are also important in case the buyer opens an unnecessary dispute against you claiming of not receiving items but youve actually shipped the items. They removed a CC purse I listed the other day. Also, the good news is that by using Crosslist you can crosspost from Mercari to Poshmark and vice versa. I am confident that your site is to get ahold of emails, addresses, phone numbers etc. Strangely enough return for refund might fall under this. I purchased a pair of boots on the Mercari site that were list mens size 9. They just want money from sells, they make too much to stop it. Got any questions or want to share your own experiences with Mercari? Note: Flammable or combustible liquids and any other items that require Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. You can use the web app also, but selling from the phone is so much easier dont you agree? Be creative but dont give false promises. I was scammed by a seller on Mercari. That is a VERO item. Items that will get you banned from Mercari - OneShop However, if the seller didnt respond to your cancellation request within 24 hours then Mercari will automatically refund you. It is essential to note the item ID found in the message you received about the removed listing. Not delivered, so opened tracking , which said delivered to NY. Its much better and safer for a buyer to shop at eBay. Mercari will email you a shipping label. But they give you 3 days to rate them. Selling precious metals, including gold, silver, and platinum sold in if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_6',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? I feel like i was scammed by the buyer and Mercari. Thank you using it works easily for me did have one scammer buyer mecari will not get back with me on the matter. list of prohibited items. The seller has no control at the delivery level and is not required to refund the seller. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. Not from me. Check out our blog on how to get started selling (hint: its simple).. How could they have known it was/is a "knock off"???? Note: For brand-name products, serial numbers or receipts must be Penalties for doing such are not worth it. The seller can cancel the order by selecting one of these reasons: However, Mercari may charge you a cancellation fee of 5% of the item price (maximum of $25) to cover the cost of transaction fees and/or shipping labels. I have been swindled out of funds by buyers claiming issues with orders. Only EBay was willing to cooperate on ANY level. They Lump together seller and buyer ratings to deceive you. I only buy and sale luxury items Its much better and safer for a buyer to shop at Amazon and EBay. Once shipped, the seller confirms the shipment. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. There are no limitations on the range of goods you can sell on the Mercari website. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. You must be a registered user to add a comment. It's honestly a dying company. They wouldnt refund my money nor would they allow me to rate the seller with negative feedback. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Items in violation of a copyright, including handmade, or other items I purchased an item off Mercari from some person in New Hampshire.