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I have a Shopify shop (still under construction). I decided to sell on Poshmark because I took a early retirement and wanted to do something Part-time on the side. eBay is certainly not without its headaches. Her reply was less than professional and she chided me for waiting almost four days to rate and give feedback and for suggesting that the dress should have sold for a lower price due to the unrevealed staining. No response from them until today! I have sold a few things that I no longer use and got high ratings, but I always fear that moment when not only do I lose the money I just gained (which is OK for me as long as I get my item back), but also I lose the item itself (cuz of course they have to break it or tear it so that they can do this). So I am officially done, it is no longer worth the time, risk, and effort. I reported both these items immediately but Poshmark decided to ignore me and released the funds to both sellers. I complained to Poshmark and they sided with her. I looked into PM last week and decided it was like a high school clique I never wanted to be part of. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Lucky for me, I requested it back, and I suppose Jessica wasnt as big of a douche as Taylor and didnt have the heart to send me an empty box back so I got the money after two weeks. I sold a pair of boots. When they buy it payment is already sent through and cleared.. Only because of the comments mentioned here where buyers dispute the item, damage it or try to take advantage somehow. No thanks. I never used Poshmark for main income but I do know some people do and it makes me sad. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. There were two very nice ladies who posted on my closet, offering to help if I needed it. But i checked out your website. The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. Stylaphile I am done with Posh too because Posh ALWAYS sides with the buyer and there are NO seller protections!! Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! With no real protections, its a huge risk for You and not to Poshmark or the buyer. Mind you that Ive had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think Id go and scam for $15 technically a $12 profit. If its working for you, by all means stick with it! Clearly, it was more than just share jail. Through a lot of research, I found out that the seller, who had a decent rating, was something of a fake because he was on his third (at least) name and actually had a bad reputation. The stitching is uneven and awful. Ppl dont usually tell the down side of things. Do they realize some people work? They do not deserve 20 percent of any sale and they clearly do not protect sellers. The ridiculous amount of fakes sold on Poshmark is why honest people who sell authentic items get hosed and rated badly by people with buyers remorse or who scream fake when they have no idea how to check authenticity. They havent responded to me in months now! How to Read Your ReportOnce you have your report, youll be able to see all the elements detailed below. Poshmark literally tells them what to do to return an item. I had a buyer try to sneak different items into a bundle after we had negotiated. How to find my personal Poshmark webpage I did let my Poshmark regular buyers know that my closet had moved to ShopStylaphile.com. Unfortunately there are sellers who only post stock photos and those who dont like questions. PoshMark looked in my closet which iive been told looks very professional; her closet (40 items had low end teenage crap (red flag). Oh and I too found a LOT of creepy fetish guys on there preying on sellers also nothing done by Posh. I am a Buyer and they want me to sign up for an account I am not interested I buy things and just use PayPal and have used a number of emails but now it is to the point I cant order anymore unless I sign up oh well, so many sellers are missing out (think I have four pending purchases PayPal already processed but PM just sends me an email to sign up. As a buyer Im very frustrated now with sellers who post but never provide any detail of the items (when it only takes a second to measure), those who send damaged goods and those who take my money and never ship at all. People called you a whore because you declined an offer?! Im in the same boat and trying to figure out how to best transition off of Poshmark. Just wondering if it is OK to list on more than 1 website. I am so glad I found your site. Me nasty emails! I made a listing within my closet, never stating her name (1-bc her user name changed frequently) I simply used her stolen pics and showed fellow honest Poshers how to use Veracity. Press question mark to learn the rest of the keyboard shortcuts. Ive had two situations like this. Thats AWFUL!!!!!! The logo wasnt aligned properly. What one person considers EUC may actually be just good to another person, so some basic elaboration is necessary. I had the worst experience on Poshmark. If youre selling less expensive stuff, eBay might be the way to go. I bought a pair of CL so Kate 120m asked the seller normal questions but one shoe in the picture looked bigger so I further inquired and the seller said oh its probably just the angle so I offered 3 x before she finally accepted and then I get them and it took a few strolls around my living room to realize that these heel heights were not the same !!! Thank you for providing all of us with a space to commiserate! Sure theres a ton of complaining and trying to figure out what the business is doing, but theres no real pushback from the community. Then there was the person who claimed Id insulted them and when I asked what the hell comment I had made, I got the same copy and paste reply that I should watch how I talk to people. There are other names for it too - it can be called "Poshmark soft-banned". You might try BigCommerce as an alternative. (The seller, the one who said no offers would be accepted, remember her? I try to gather up really large bags of things in great condition so its not a waste of my time taking the subway and waiting in line (pre-pandemic, now you have to make an appointment or drop off and come back later). Thanks again for your help! Lastly, I would appreciate it if you would rate the seller based on the item and how well she does business and not on how bad you think the packaging is. People suck! I either interacted with folks that have drank the Poshmark kool aid and are delusional and in denial or folks that do recognize the deeply flawed issues about the company, but dont care enough to put any energy towards calling them out. It works both ways. Im not interested in being anybodys BFF. Thats where wed all benefit! The buyer opened a dispute claiming its not as described and is broken. and PM sided with her completely and after I blocked her scamming butt, she gave me a horrible rating and tried starting drama with me. I show them all the photos that were in the listing too. So you tell me who is being dishonest??!!!!!! Wow, that sux Kristine! Anyway, if I sell it will be through the local consignment store because of the bad apple buyers that ruin online selling. Enter it and then select "Submit.". Very onesided. I work full time plus some and am a single mother, so I pass up time wasters as much as possible. And then there are the trolls. I just came across your post same thing here for my too. whatever that may mean?. If your a top rated seller there needs to be some level of trust. I know you can sell on Pinterest as well:) Or even just share your listings so people can find the link. I dont have pets and the dress was stored in a hanging bag. Poshmark would send you and email, and you wouldnt be able to log into your account. high fees and noone is serious. The model requires too much of a time commitment to successfully make money selling; 4). You're not the only one who's had their listings vanish but to figure out why, you gotta contact Posh. In addition there was a good morning america aka GMA segment I think Yesterday on side hustle ie doing stuff on the side of regular job/school etc. I just started selling on Poshmark and sold one item thus far. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! On Wednesday, the company moved toward that goal by announcing it had raised $25 million in a round led by GGV Capital and existing investors. Also, coincidentally, I had a buyer of an authentic Frey Wille bracelet open a case against me. Please read the description as well as the comments. I gave up on Posh selling after 10 days. They cancelled the transaction, refunded the buyer and suspended my daughters account. Private offers with discounted shipping are headed your way. Ive been called names plenty. I took all my items (some cost $495.00 NWTs to my neighbor). Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! NWT. I am thinking about leaving Poshmark. I dont know how they can look themselves in the mirror. Agree with you completely! The bundles costing US SELLERS more money to dish out to ship. The thing I like about Poshmark is the exposure and the fact that everything is handled with their 20% fee (except seller protection apparently!). I take clear pictures with 6s iPhone of the front, back, labels, the closures, the buttons on the sleeves, and any cute details. As a buyer, Make a Deal Days is a great time to score deals. Which is why most all of my 4th pics are close ups of the tag!! Not great, but good. or can I ask $25 if that what its selling for?/!! I daily battle staying on Posh. And more importantly, I dont have to deal with the following Poshmark problems that caused me to quit altogether. So disappointed being I have strived to ship within a day only perfect items and have disclosed the tiniest flaws. Any other places I can check out? Posh approved her case and the bag came back to me ripped to prove her case and support her photos. Im going to give all my remaining active closet to good homes at the end of this week. The short version. Which is frustrating when you are dealing with a substantial sum. Nothing came, or was updated on Posh. Poshmark is so fortunate to have this base. CHEERS! Everybody has their own superstition. It would be easy for a new website to come along and save sellers, and buyers, $$$$$. And its ppl like that, that are making me want to close up shop. Ive even started listing clothes and sold one of those items. That said, Im just done with yet another form of online bullying/abuse/scams where trolls end up the winners. What I found was constant ranting about cases being opened, lowballs. When the buyer received her item she filed for a return. The set decorator from Mad Men was one of my favorite buyers. Fine. Just a tip I photograph EVERYTHING as Im packing each item. Well notify you when the price drops on an item youve liked. Can I ask if your photo showed the item zipped up? Ridiculous amounts of time finding, listing and sharing until my fingers are numb. As for me, Etsy became too social media forward and very time consuming, so Ill stick with Ebay for now. Hi Nelia! In this case, it restricts people who are sharing much more than what is considered reasonable in a single day. I will definitely look into them. These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. In the return screen I contact Posh stating I got a damaged return (now unusable/sellable) and hear crickets. Really sad that there are people out there like that. Thank you for making this outlet to bring light to the truths of Buyer and Seller experience on Poshmark. Thankfully, Poshmark updated to 8 pictures so that helps a lot with posting pics of authentic merchandise. I looked at her page and there are several comments from sellers saying that she made low-ball offers that they just cant accept, etc. I have taken allmost all my preowned irems off but i know Ill have problems anyway. Wow! Customer Loyalty: Include a QR code printout in your shipped packages, so buyers can easily find and shop your closet again. Wont make another purchase on there. Its always heartening to see new folks finding it . I entered it as not as described and they gave me until July 2 to return it. I am tired of the bad reviews and the complaints have nothing to do with my item. Yay! Poshmark is run by tech bros, who have no fashion sense. I was so sad to read all these experiences above, I too love my followers and have actually made some close friendships via Posh but it looks like it is time to move to another platform. This is where the problem comes in I have been waiting on a direct deposit since Dec. 3rd, I also have an order that hasnt been fulfilled! Boom, done. As for advice, you can open your own store like I did on Shopify, or if you dont have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. My listings are clear and my integrity is high. The buyer usually has more to lose than the seller does and if buyers dont trust Poshs customer service and know that they can return when the description is genuinely wrong, then they wont buy. Reason #2. Your stuff looks real nice. I dont know if theyll ban me because I do still buy a lot of stuff on there.) Blessings to you. Its not worth all the time Im spending on Poshmark for lowballers and crazy people like her. Glad you branched out to shopify. I totally agree that it is a huge time sucker which I end up neglecting my family for $25.00, does this really makes sense. WIth NO ONE to pick up the phone or respond to emails. The beautiful shirt showed up in my doorstep with a note of apology of sorts from the seller. And on a Sunday, today on a holiday weekend????? Sadly no. But undisclosed damage is unacceptable. I found this article very enlightening even though its 4 years old. I also sold and item and received only a 4 star rating for no reason at all, I did everything right. The label was undeliverable. Like eBay and PM are platforms that people go on to shop, but how can I get my online store in front of potential customers? Reading the latest Q4 2021 Earnings Call transcript, all focus remains on reporting how much time users spend on the platform (social activity). It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. Thats what I found so frustrating. I also explained that I would have made an offer rather than simply purchasing it for the posted price had I known that there was such severe staining. 1 star rating because the buyer didnt think the sort was the correct brand, while I provided a receipt copy. Iv got names. The time I spent on the Poshmark subreddits shows that theres still a tremendous amount of denial among Poshmarks most entrenched user base. I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. If you approach this as a full time job and apply yourself to your career, you will see results. I say nothing about the other person at all. They were withholding my direct deposit, I contacted the BBB and within a week I had my direct deposit. Completely bizarre but block and ignore. She ended up posting my personal information on various websites and on the posh app, and told people I was never sending her top. As far as the creepos, I was contacted by people who wanted me to sell them off site and kept contacting me and once I block them they created another account so that they could ask me suspect questions about another item and so thats one of the problems with these stalker-ish mentally unstable type of people. Now their postal is more than $7! Cheap items add up to not-so-cheap totals after a while, and buyers shouldnt be expected to summarily trust a complete stranger without some modicum of reassurance. Ialways took great care to make sure every piece I sold on Poshmark was in excellent condition. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. I requested to see evidence pictures and posh sent them to me.instantly knew I was in for trouble with this one. xx. But lack of sense of responsibility for items listed is what plagues Buyers when it comes to dealing with Sellers who are rather careless, seemingly. Im still active & have made a few really good friends, but some things just kill me! Stylaphile is an excellent resource for tips,tricks, thoughts, and trends, one I highly recommend any seller bookmark, so be sure to check back often. Ive been emailing them because I feel like my buyers arent receiving notifications to accept their item so I always have to wait until the fourth day for my money to finally be released to me. Ive heard a lot of similar complaints about fakes being sold on Poshmark. I have never had this problem before so when the buyer left me a comment asking if I was going to ship I was confused and looked into the matter post office is a little behind updating and I felt so badof course the one time I dont wait in the long line to get a receipt!!! Thanks for the comment Holly. So sorry that happened to you. When I contacted them they said that the fine print states you cant use free shipping with referral codes. I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. Posted my 5 items and all sorts of people started following and sharing me and I immediately sold one item. They just provided a tracking # to wait for god knows what to arrive. The next low rating was a similar situation. Its called How To Ditch Poshmark and Start Your Own E-Commerce Business! Its a 57-page e-book that details every step I took in opening my Shop Stylaphile Vintage store. The ridiculous reason why!? Its actually a good thing. But when I wrote to them about how as sellers can we be protected, I told them I removed over $27,000 in merchandise and I still have probably $60,000 to sell! If and when they finally remove a listing, they do not suspend the account. The only reply you will ever get is copied and pasted a million times over. Id rather take my stuff the the consignment shop I go to. When I explained to her that I was unable to leave the rating and feedback before that time due to my busy schedule, she replied with insulting remarks. No this is not common. I responded to the case with a lengthy and detailed rebuttal explaining how this isnt my bag (or, even if it is, that the buyer has now cut holes into it). I absolutely cannot stand the giant amount of completely immature brats on that app. I just had as case open for me exaggerating the so-called flaws I didnt describe. Get the badge! Given the high Poshmark fees that sellers have to pay, this is simply unacceptable. That should have been a red flag. I have never bought anything online, ever. Plus there is incredible lack of insight and common sense among sellers & buyers. The item was never taken out of its original packaging. Its unfortunate that it has come to this. She is completely insane. So now, I have to decide if I want to return everything, or keep this stupid rag that I wouldnt even donate to Goodwill. Same name? If you want to avoid share jail and avoid CAPTCHAs, keep your shares under 4000 in a single day. Poshmark is such a joke of a business. I've done a little research and decided I was ready to expand to other platforms. And I had no recourse at that point. Havent heard of it (must be my age)! agrreed! It makes me sad. They will delete the listing if it's those two cercomstances. I have many issues with Poshmark myself,and I agree with everything you said,except for one in particular. Im shocked and disheartened to learn that so many other sellers have experienced the same ABUSE by a company that were keeping in business! (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. I just need a shop I can promote myself, one that can help take payments and provide shipping info, All the best to you and wishing you abundant success in your business!!