The hospital trust said concerns related to Mitie's offices. Very shortly I was out of A&E, with a few spare dressings and a leaflet in my hand and a bandage on my leg. The ambulance triage area was functioning more effectively with clear and appropriate medical input and leadership. Departments and services - Russells Hall Hospital - NHS Staff we spoke with did not realise this. Not all managers had the right skills and abilities to run services providing high-quality sustainable care. What's the least amount of exercise we can get away with? Russells Hall Hospital 3 years ago. Russells hall hospital Doctors thought he would have one dose of steroid and would be fine to go after a while, unfortunately this wasn't the case and after a nebuliser had also failed to help him, within minutes we were rushed to resus where a whole team of multi disciplined doctors, nurses and consultants rushed around him from paediatrics, intensive care and a few others. All the best and take care. Visit https://www.careopinion.org.uk Thank you for taking the time to tell us about your experience at our hospital and rate our services I could not fault staff, very professional, and polite, a credit to your hospital. The diagnostics service was not up to date with the most recent ionising radiation regulations. Share your experiences of UK health and care services, Default One person we spoke with said, 'I have no complaints about this hospital. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. However, fortunately it didnt have to come to that and thanks to the actions of ALL of those members of staff who work in those departments my son is still here with us today and is recovering well at home. DY8 4HZ, In The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of the lowest rates of hospital transmission of Covid-19. The senior led team will review you on a daily basis, including weekends and bank holidays. This caused me to get upset and concerned and seeing this a nurse came over to me,calmed me down and reassured that I was going to be fine and it could be fixed.All staff were friendly and helpful and honestly couldn't fault any of them Dudley I had to visit EPAC yesterday as I'm 11 weeks pregnant and had some worrying symptoms. Stourbridge, We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. Arrangements were in place for the safe handling of medicines. It is great to hear that you received excellent care and treatment during your stay and with our Outpatients department. Staff were still unable to describe what fit to sit meant or any criteria for this assessment and patients were left unattended in this area. You can search by name or top speciality. Our inspection of the trust covered only this hospital and community services. Patients admitted to these wards could stay for extended periods and we saw that on some occasions their specific health and dignity need were not met because of this. How could this website work better for you? Click here for the news and events happening at Russell Medical. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Russell Medical | 256.329.7100 | 3316 Highway 280, Alexander City, Alabama 35010, Russell Medical Orthopaedics & Sports Medicine. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. I'm OK with analytics cookies. One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. The hospital states this is the largest donation in Russell Medicals history. Tell us what was good and what could be improved, say thanks or call for change The trust MUST ensure that deaths in the service are reviewed robustly and where appropriate lessons from these are learned and shared. We are carrying out a review of quality at Russells Hall Hospital. I then come down with a pneumonia on my chest. Under this care model, patients presenting at hospital with relevant conditions can be rapidly assessed, diagnosed and treated without being admitted to a ward, and if clinically safe to do so, will go home the same day their care is provided. The trust has established ongoing practice and review systems to ensure that the management of prevention of these infections continues to be monitored closely. The level of care I was given not only by the day surgery unit but neuclear imaging and theatre staff was outstanding. We received information from the trust and other bodies monitoring the trust. Staff value the Dudley Group as a place to work and a team spirit is clearly evident. visibility, Russells Hall Hospital / Accident and emergency, This means that some features of Care Opinion won't work, We recommend you enable JavaScript in your browser and then. This was based on information of concern we received relating to the management of patient flow and notice of concern relating to a death at the hospital. We use this information to improve our site. The Dudley Group of Hospitals, which runs Russells Hall, said it was proud to have protected patients, visitors and staff throughout the pandemic and had some of Inspection Report published 15 March 2011 for Russells Hall Hospital - PDF - (opens in new window), Published Founded by Benjamin C. Russell to provide health services for the employees of Russell Manufacturing Company and residents of Alexander City, Russell Hospital opened its doors Wednesday, July 17, 1923. In partnership with the Choose Well campaign, we are helping you get the best possible treatment by selecting the service that is right for you. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. B71 4HJ. There are no community services for inpatients or children and young people. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The trusts leadership team is seen as highly effective by the staff; and is recognised to be clearly in touch with the experience of patients and the work of the staff. Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. This review has been completed in response to the trust confirming that they were now compliant with this standard. They tell me everything they're doing.". there are some services which we cant rate, while some might be under appeal from the provider. We saw much support for the trust, both from the public and from the local health economy. DY1 2HQ, Posted via Patient Experience Team. Staff assessed and monitored patients regularly to see if they were in pain. Also thank you to the lovely staff of russells hall A&E. Russells Hall Hospital Accident and emergency WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Such a lovely Dr and an asset to the hospital. We are proud to be the healthcare partner you trust to care for those you love. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. Whilst in AEC, you can expect to have nurse triage, doctor clerking and consultant review along with necessary investigations. We specifically looked at the safety aspects of our key lines of enquiry domain on the evening of 15 March 2018 at Russells Hall Hospital. Broward Health Medical Center Any outstanding/outpatient investigations can be reviewed in a Virtual Clinic (without the need for you to attend physically) and any further action, if needed, will be communicated to your GP as necessary. I visited this hospital for my mental health which I naturally was very fearful of, but I really shouldn't have been. We saw that a number of improvements had been made to the diet and fluids that people received. With his familys legacy gift, this vision will become a reality, said Peace. WebThe national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The 55-bed hospital was built [], Since 1923, Russell Medical has provided valuable services and resources to advance the health status of the communities we serve. The BBC is not responsible for the content of external sites. B65 8DA, In General Information - Russell Medical Center The national SDEC model builds on previous improvement work in ambulatory emergency care (AEC) services across the NHS, with the aim of providing a consistent approach to patient pathways. The care I received from start to finish was exceptional. Agency or bank staff predominantly staffed each area we inspected. Even the food was great! We remained concerned about how quickly and appropriately staff were responding to patients with serious and deteriorating conditions. You canread more about our cookies before you choose. Risks within the emergency department were not always identified and escalated appropriately. 2300) Clinical directorate Urgent Care Management team Dr A Ismail Clinical There's no need for the service to take further action. The trust have worked with us and have kept us informed of developments and changes. WebResponse from Russells Hall Hospital 3 years ago Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit You Are Here: unblocked sticky ninja east london walking tour self guided aec russells hall hospital. 1 April 2021. Menu Since the last review, we have continued to monitor the trust and progress against their action plan. This meant that shortfalls were identified so that improvements could be made. Inside our doors you will find cutting edge technology, professionals of the highest caliber, and leadership committed to utilizing all of our resources to improve the quality of every life we touch. I was so nervous going in today but the nurses really did go above and beyond to make me feel at ease and reassurance on everything that was happening. 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. In 2011/12 33,000 ambulances turned up at our Emergency Department. WebRussells Hall Hospital jobs Sort by: relevance - date 19 jobs Cleaning Supervisor Mitie 2.9 Dudley DY1 11.14 an hour Full-time Responsible for a front of house catering team, Published Some staff raised concerns regarding incidences of poor leadership style from some of the executive team. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published "Keeping our NHS staff and patients safe should be the first thought of every company working for the NHS.". WebRussells Hall Hospital, St. James's Russells Hall Hospital is an NHS general hospital located in Dudley, West Midlands, England, managed by the Dudley Group NHS Foundation Trust. Emergency Care - Find a Service | Holy Cross Health One person said, "I have had good treatment, I couldn't ask for better. It is great to hear that staff were able to put you at ease and reassure you during what must have been a difficult time. We found the waiting time for triage assessment to routinely exceed one hour for patients who presented by other modes aside from ambulance presentations. WebAbout: Russells Hall Hospital Posted via nhs.uk 5 years ago My nan was brought up to A&E on the 30th November 2017 she came by ambulance and was treated with such Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. Tickets cost 3 and the journey takes 5 min. Inspection Report published 30 July 2013 for Russells Hall Hospital - PDF - (opens in new window), Published I visited out of hours yesterday after phoning 111 and being advised to. Same day emergency care (SDEC) is one of the many ways the NHS is working to provide the right care, in the right place, at the right time for patients. Thank you for taking the time to post feedback about your recent experience with the Ambulatory Emergency Care (AEC) Unit at Russells Hall Hospital. After being discharged yesterday I had spent a month in your care Our inspection of the trust covered only this hospital and only Emergency Department, IMAA and Medical ward A2 based at Russells Hall hospital. the service isn't performing as well as it should and we have told the service how it must improve. we have taken enforcement action. Only low was that when my transport came for me non of the staff were around for me to thank in person for an excellent job in getting me well Staff were not always using clinical judgement alongside NEWS scoring criteria. There was a lack of accountability for the safety of patients pre and post triage who were located within the waiting room. Your kind comments have been shared with the team and senior management who will be pleased to hear of them. You may be admitted to AMU if your expected length of stay is 48-72 hours. Outpatient services are also provided at the Corbett and Guest hospitals. This is the major ED in the area and serves the population of Dudley and surrounding areas. This affected the safety and management of patients. The trust employs around 4,147 whole time equivalent staff (WTE). There was a disconnect between leaders impression of key areas such as sepsis management in the department and what was happening in practice. The Dudley Group NHS Foundation Trust, Download full inspection report for Russells Hall Hospital - PDF - (opens in new window), Published We spoke with 22 members of staff of various roles and grades. Share your experiences of UK health and care services, Russells Hall Hospital Accident and emergency, Default We found that staff were unclear on what the triage categories meant for patients who were in the ambulance assessment areas. Have you experienced something like this, here or elsewhere? Review titled Russells Hall Hospital Replied on 16 May 2022. The trust runs services at Russells Hall Hospital, Corbett Hospital and the Guest Hospital. The Emergency Department (ED) is located at Russells Hall Hospital and is a 24/7 service. 4688/4676) Lisa Evans-Dimmock. We carried out an unannounced, focussed inspection starting on the morning of 08 August 2018 starting before 6am. (Purple), High As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a Staff provided emotional support to patients to minimise their distress. First amu then onto ward A2. 2654/1783). Diamond also services this route every 20 minutes. Let us know if this is OK. Well use a cookie to save your choice. Some staff could recognise signs of sepsis and deterioration and acted on this appropriately. We saw two patients whose clinical deterioration had gone unnoticed by staff, this had to be alerted to staff by the inspection team who then acted on this immediately. We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. The overall star rating is based on how well a hospital performs across different areas of quality, such as treating heart attacks and pneumonia, readmission rates, and safety of care. Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. Russells Hall Hospital / Accident and emergency ADVERTISEMENT: Services or products are not endorsed by the Trust. WebAt Broward Health Medical Center, we are dedicated to the health of the communities we serve. Some improvement in patient flow through the ambulance triage assessment area were seen. The HSE said its intervention followed concerns about Covid-19 cases among Mitie employees at Russells Hall and its letter outlined how health and safety law had been breached. The main role of AMU is to provide you with an initial assessment, investigation and treatment for admissions with medical problems. It is great to hear that you received excellent care and treatment in the Emergency Department. (01384) 456111, Provided and run by: Your kind comments have been shared with the team and senior management who will be pleased to hear of them. Russell Medical has been accredited by The Joint Commission since 1959. 2023 Russell Medical. For common health problems visit your pharmacist, GP or walk-in centre. Thank you again! Staff were still not always using clinical judgement alongside NEWS scoring criteria. "This is one of the worst workplaces I have attended as a union officer since the beginning of the pandemic," Ms Lowe said. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. (Online ordering and Curbside pickup available) Current Hours: 7:00 a.m. 4:00 p.m. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. WebThe Thrombectomy-Capable Stroke Center at Holy Cross is known as one of the best centers in South Florida for stroke care. It is great to hear that you received excellent care and treatment in the Emergency Department. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. the service is performing well and meeting our expectations. There are a number of areas of good practice in the trust, which should be encouraged. Good Thank you so much to everyone that day. It is pleasing to read such lovely comments regarding the care your Grandmother received from our staff in A&E and AEC along with the team who carried out her X-ray. About: We carried out an out of hours, unannounced, focussed inspection. Staff were really lovely. For SDEC programme related queries to the national team please email nhsi.sdec@nhs.net. Thankfully she was allowed home, but she is safe in the knowledge that should she need emergency care again in the future, she will be in the best of hands.Fantastic hospital, thank you. A&E/AEC | Care Opinion We further focussed on the areas of assessing and responding to patient risk, nurse staffing, medical staffing, leadership, governance and risk management. (Purple), High Russell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. 15 March 2011, In Mill House Coffee is []. My wife drove me to RH A&E, I checked in and waited for a few minutes before I was called through. Our rating of caring was good overall. Staff cared for patients with compassion however, patient dignity was sometimes compromised. We rated it them as requires improvement because: Published The ED sees approximately 97,000 patients per annum. Can Nigeria's election result be overturned? Published The Foundation operates exclusively for charitable, religious, educational and scientific purposes to enhance the quality of life for those [], DUE TO COVID-19, WE ARE NOT OPEN TO THE PUBLIC! At conservative gathering, Trump is still the favourite. As a not-for-profit foundation, we rely on the generosity of our donors to help further our mission to enhance the quality of life for those served by Russell Medical. We were confident that these could be achieved quickly.Key findings related to the following: Published For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. the service is performing badly and we've taken enforcement action against the provider of the service. WebThe programme gained charitable status (registered number 518586) and was renamed Action Heart in the late 1980's. NX West Midlands. nhs.uk Our rating of services stayed the same. Russells Hall Hospital A fantastic level of care was provided for my daughter while here. Let's make care better together. One person said 'If I wanted to complain I would go to the chief executive, but I have no complaints here'. Some patients with suspected sepsis were still not being identified or managed appropriately. Following this inspection, we imposed an urgent condition to safeguard patients safety immediately following the inspection. We specifically looked at the safe and well-led aspects of our key lines of enquiry within the emergency department at Russells Hall. Whilst some of the core service areas within the trust required improvements in leadership, we found the executive team and the trust board had a clear focus on improvement and as such we rated this trust as good for its overall leadership. It was very difficult and distressing to see my son go though a very difficult time to see him have to have adrenaline twice to help him breathe and I was told he may have to be ventilated and transported to another hospital. aec russells hall hospital. Work on hospital's new two-storey building ongoing [Very happy with 'Staff skills'] We will publish a report when our review is complete. Follow BBC West Midlands on Facebook, Twitter and Instagram. Read about our approach to external linking. - we'll pass your stories to the people in health and social care who can make a difference. the need to embed a culture of learning from incidents, how the trust uses and reviews mortality data, the system for bed management and patient flows, embedding patient experience in the organisations learning and strategy.