Births, deaths, marriages and citizenship, support for energy bills and the cost of living. On the Grant Approval notice saying that it has been awarded it states 150 Energy Rebate Council Account Credit. The council states that, "Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified.". You said, we did Thank you to everyone. 150 will be paid to residents living in a property with a Council Tax band of E to H and who also receive Council Tax Support. Contact us. Contacting your Valuation Office - GOV.UK You must have missed the bit in the report that you have commented on that says: Most households in Council Tax bands A to D qualify for a rebate of 150, if they are occupied as a sole or main residence as at April 1 this year. London council tax and transport fares to increase, Arteta hails loudest and most emotional moment after 97th minute winner bedlam, Merton Police prevent house party in Morden with 100 youths attending, London buses: Annual journeys drop 800 million since 2016, Merton Police prevent very large house party in Morden with 100 youths attending, Hackney Central: Two boys, 16, arrested after man shot on platform, Islington confirms that council tax will rise by almost 5%, Street fighting in Bakhmut but Russia not in control, Russian minister laughed at for Ukraine war claims. Residents who already pay their council tax by direct debit and have not received payment are encouraged to also get in touch via the online form. This sounds similar to the two-week promise made by Croydon Council to small business owners in 2020, when the council was handed millions in lockdown grants by the . Calls will befrom 0203 3230 201 and texts will be from from LBCroydon. 3. News, views and analysis about the people of Croydon, their lives and political times in the diverse and most-populated borough in London. Viridor burned it as excess plastic not for landfill. And according to the governments website, if you dont use direct debit, your local council will contact you from April to arrange a method for paying the rebate. VideoRussian minister laughed at for Ukraine war claims, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. Despite repeated attempts to deliver your message, the recipients email system refused to accept a connection from your email system. your reference number, this starts with 09/ your Council Tax account reference number, this is the 8 digit number shown on your Council Tax bill under account reference; You will then need to quote the council's sort code and bank account number with your payment. He told LGC: Croydons Labour councillors will be voting against the proposed council tax increase. Croyctax@croydon.gov.uk. 5. The 10,000 signature threshold for . but alas it refused to accept my password when setting it up EVEN though I followed the instructions on what the password should contain. I then contacted the e-mail address for these clowns Croyctax@croydon.gov.uk & had the following reply. One chap we spoke to earlier said that they might send out a cheque but he wasnt sure and was only interested in moving forward to his next call. Croydon Council sought permission to impose the rise without a referendum after declaring itself bankrupt for the second time in three years in November. The local authority sought the increase in the wake of issuing a section 114 notice last November due to a 130m hole in its budget, effectively declaring bankruptcy for the third time in the last two years. When to contact your local authority about Council Tax English Cymraeg Guidance on when you should contact your local authority (council) about your domestic property. In view of the nature of the services it supports, the housing repairs phone service will remain; the contact number is 020 8726 6101. You can contact the Valuation Office Agency (VOA) using the Contact VOA tool if you have any enquiries about your Council Tax band or business rates valuation. If you received an energy rebate direct to your bank account, you will get your discretionary payment paid to the same bank account. Croydon residents are reminded to be aware of council tax rebate scams. Croydon Council Bernard Weatherill House 8 Mint Walk Croydon, CR0 1EA; Accessibility. Bernard Weatherill House 8 Mint Walk Choose to pay your council tax bill by Direct Debit, online, by telephone, post or via your bank or building society. We are experiencing high volumes of customer contact. Cllr Claire Bonham (Lib Dems) also confirmed that she wouldnt support the increase and called on the government to step in and review Croydons debt. and how to view your payment schedules online. You can appeal against certain decisions, such as your liability, your Council Tax band, or your eligibility for an exemption or discount. Croydon CR0 1EA New opening hours for customer contact - Newsroom I contacted these bunch of crooks after they increased my council tax instalment payments per month when I had asked them to take direct payments over a greater number of months Croydon London Borough Council is the local authority for the London Borough of Croydon in Greater London, England. Find out who is responsible for paying Council Tax, if you're exempt from paying, the different ways you can pay your Council Tax bill and what happens if you do not pay. Council tax rebate - update for residents who don't pay - Newsroom To change the bank details on your existing Direct Debit,complete the council tax Direct Debit instructionform with your new bank account information. The auto-replies range from 5 to 14 days, but of course thats if they decide or can be bothered to send any emails on to the appropriate department. Show Applications for the scheme are now closed. Pay your Council Tax - GOV.UK Home Housing and local services Council Tax Pay your Council Tax We've matched the postcode to London Borough of Croydon . Croydon Council | 11,570 followers on LinkedIn. Have a Cash flow crisis The BBC is not responsible for the content of external sites. This appears to contradict Croydon Council's claim, "The majority of payments have now been completed.". find out if you're entitled to Income Support, Pension Credit or Tax Credits. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. Follow BBC London on Facebook, Twitter and Instagram. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. If agreed the new scheme would start from April 2022. Most Companies do this regularly if the Council needs guidance contact Virgin, BT or well anyone really. For example, Croydon Council has been given permission to hike council tax bills by 15%. From: Valuation. The council has a range of support for residents who may struggle to access online services, including options for family or carers to complete the form on their behalf. In November 2022, Croydon council admitted it couldn't balance its budget for 2023/24 and was forced to issue a Section 114 notice. Payments of this emergency energy rebate were due to be made through households Council Tax accounts from April. I also tried to set up an account with grantapproval.uk. I have just seen our neighbourhood road cleaner out sweeping the streets today a Bank Holiday. Check your bank statement: has the council paid you your 150 Council Tax rebate yet? Following the Council meeting on Wednesday night I have received a . Croydon London Borough Council - Wikipedia Aside from Croydon Council's mega 15% hike planned, London councils can increase bills by 10%. The first is a calculator which can give you an idea of what you may be entitled to. As a result, the main group of people who have been paid so far are those who already pay their Council Tax by Direct Debit because local authorities already have their bank details, so should be able to transfer the money directly into their account. Its impossible to contact the council tax mob as well Proposed changes to our council tax support scheme Call us Lines are open Monday to Friday 9am to 4pm. Your progress has been saved. You can also join our user research group to receive invites to activities and surveys to help shape future improvements to the site. If you are emailing us with your change of date then include your name, account number and preferred date. Hundreds of people descended on . 10 All the above. This is because will have already had a 150 payment through the Household Support Fund. If the cost of living crisis means you are struggling to make essential payments, you can also contact the money advice team at South West London Law Centres for free impartial advice by emailing debt@swllc.org, calling 020 8667 9252. Ah that is unless you Contacting your Valuation Office - GOV.UK Croydon has approved plans for a new, boosted council tax support scheme which will provide extra help to residents in need. The second part allows you to make a claim. In the event of an emergency, the 020 8604 7124 hotline remains available. Conservative mayor Jason Perry blamed the hike on "financial failures of the previous administration". We use some essential cookies to make this website work. There will be no change to opening hours at the councils corporate reception, nor at the New Addington and Jeanette Wallace House satellite offices. NEW Help improve this site by Show But one area of administration that the council is apparently supremely efficient in is in issuing court action against law-abiding residents if they dare stop their Council Tax payments. It is a London borough council, one of 32 in the United Kingdom capital of London. How to register for my online account You can register at www.croydon.gov.uk/myaccount . By Kwame Boakye. Croydon households will receive their 150 council tax rebate within two weeks of the completed form being returned and their details verified. Find out about your responsibilities relating to council tax as a landlord. CR12345678). Croydon to raise council tax by 15% after bankruptcy - BBC News 2) Enter your new and previous postcode. You can also choose to wait until September to receive the rebate in this way. Weve phoned them up and they keep saying that there should have been a facility to give the bank details on the application form, there wasnt. Further details will be. 7. Having failed to receive the service that they have paid for, one resident decided to dock the money from their Council Tax payments. VOA Rent Officers For queries regarding Fair Rents, Local Housing Allowance rates and to contact a. Are Croydon Council just a bunch of imbeciles or crooks or is their an ulterior motive to get out of paying residents what is rightfully theirs & entitled to? Local authority Council Tax contacts | GOV.WALES Claims for the rebate can only be processed until September 30. C. roydon residents have launched a petition against the borough's plans to raise council tax by a record 15 per cent from August. . 4) Select who needs to know you're moving home (Croydon Council, HMRC, DWP, Water, Electoral Roll etc) Council Tax | Croydon Council How Council Tax works: Paying your bill - GOV.UK These should only be provided via the online form on the councils website., Tangled website: it was impossible to report missed bin collections on the council website earlier this week. Let us know if your circumstances change, including yourincome, where you live, who is living in your home and if someone has passed away. giving feedback Hide, Send feedback directly to the content team using our website feedback form. History [ edit] A map showing the wards of Croydon from 2002 to 2018 If you are a Croydon resident, you will need to set up an account with grantapproval.uk. 3) SlothMove populates your council tax providers. What's the least amount of exercise we can get away with? Croydons opposition leader Stewart King (Lab) confirmed that the Labour group would not vote in favour of the increase at the budget meeting on 1 March. Statement from Mayor Perry on council tax, Council invites young people to build a Minecraft Croydon, Croydon celebrates National Apprenticeship Week 2023, Croydon launches community engagement sessions on Healthy Neighbourhood schemes in February and March, Croydons young people have more time to share health views. Telephone: 020 8726 7000 Register for paperless billing, pay your Council Tax bill, tell us you're moving home, let us know about a change in your circumstances, find out if you're eligible for a discount or reduction, appeals, refunds and Council Tax bands. If you are eligible for the rebate, you do not need to wait for the council to contact you before registering with grantapproval.uk. Following Monday's council tax announcement Mr Perry said: "Given the scale of financial collapse Croydon has experienced, getting back on track will require incredibly difficult decisions. NEW Help improve this site by Croydon Council's bank account Sort code: 57-10-70 Bank account number: 01000624 Video, Russian minister laughed at for Ukraine war claims, Croydon council admitted it couldn't balance its budget for 2023/24, Skip twitter post by Jason Perry - Mayor of Croydon, Thurrock council has asked the government for a 636m bailout alongside the tax hike, US-made cheese can be called 'gruyere' - court, AOC under investigation for Met Gala dress, The children left behind in Cuba's exodus, Alex Murdaugh's legal troubles are far from over, Saving Private Ryan actor Tom Sizemore dies at 61, Walkie Talkie architect Rafael Violy dies aged 78, Sonic boom heard as RAF Typhoon jets escort plane, Nelson's 97th-minute stunner gives Arsenal victory. To contact us, please email inside.croydon@btinternet.com, Help to support our genuine local and independent journalism, Importance of cancer screenings, Tuesday Talk, ARCC, Jun 14, All you need to know about 150 Council Tax energy rebate, www.croydon.gov.uk/council-tax-energy-rebate, Cost of living crisis how to claim what youre entitled to, Race discrimination at work: giving people a fair hearing, Sex and sexuality dealing with workplace discrimination, Discretionary Housing Payment could help you out of a crisis, Talking about debt problems is the first step to solving them, Details of how this works can be read by clicking here, Love it or List it is coming to Croydon and want you to take part, 37-34: Mayor's 15% Council Tax hike rejected in budget vote, 10-year campaign by locals wins reprieve for Central Hill Estate, Scott and Butler to be snubbed by Town Hall honours system, 'Stand up for the people and get fair funding for Croydon', Say No To 15% Council Tax Hike, Town Hall, Mar 8, Fairfield Halls offers some Easter movie magic for just 2, Council heat network hits customers with 25% price increase, Grey man's appointment places Gray with Croydon clique, 'You never mentioned 15% tax hike when seeking election'. From Wednesday 1 July, the operating times of Access Croydon and the telephone call centre will change to 9am to 4pm, Monday to Friday. giving feedback 150 will also be paid to residents living in emergency accommodation whose heating charges are included in their rent and were ineligible for a payment from the core scheme because they werent liable to pay council tax these payments will be made by the end of November 2022 and will be credited to the residents rent accounts. Since introducing My Account, improving our website and introducing a more efficient service, we have found that, over the past 18 months, phone calls have reduced by 21% and the number of people visiting Access Croydon has dropped by approximately 30%. If the council cannot get in touch with any residents as the deadline draws closer, they will add the money to the residents Council Tax accounts so it is not lost. Send us a message; Other ways to contact us . Under current laws a council may only raise council tax by a maximum of 5% a year without a referendum. Check if you're eligible for a discount or reduction on your Council Tax bill for example, if you're a full-time student or a sole occupier. Inside Croydon is aware of several residents who paid the 71.02 for fortnightly green garden waste collections, but who have gone months without their leaves and clippings being taken away. Prime Minister Rishi Sunak's Government must now respond to the petition raised by Inside Croydon that opposes the imposition of a 15per cent Council Tax increase without first holding a cross-borough referendum on the matter. 1. United Kingdom, NEW Help improve this site by Can Nigeria's election result be overturned? If your energy rebate was credited directly to your council tax account, your discretionary payment will also be paid in this way. If the council does not have any contact information for you such as an email or mobile number, they will have to write you a letter. The council has been processing rebates for residents who pay their council tax by direct debit since the beginning of April, paying out over 7.3m. We hope that the Green and Lib Dem councillor will join us as if they do we will have enough votes to defeat the mayors excessive council tax hike.. Hide, Send feedback directly to the content team using our website feedback form. Again, the council offers no alternative, off-line method of claiming the government cash, which the council is obliged to distribute (rather than hang on to and hopes no one notices). Contact HMRC - GOV.UK The discretionary scheme helps residents who are on the lowest income, and those who may not have qualified for a payment from the Energy Rebate Scheme. ", Please see my statement below regarding Croydon Council's financial position. Those who are not able to contact the council on its website are being offered the Council Tax contact centre phone number 020 8726 7000 but this is only staffed for seven hours each weekday, and not at all at weekends or at bank holidays. As with the covid business grants, theres a strong suspicion that the cash-strapped council might be hanging on to the government cash for as long as it can. Council Tax team, Croydon Council Are unable to get over those pesky Rachmanistic behaviours It has been identified that the bank account paying the council tax is being used on more than one council tax account, and only one of these properties can be your main residence. I have seen the messages direct debit payers have got by email from their councils and it is a notification saying they will receive the money within the next five working days. Penalty Charge Notice However, the government confirmed it received three requests from councils for flexibility to increase their council tax by an additional amount, to provide extra funding to support their financial recovery. I got the same email, which is weird because I dont pay the council tax in our house and definitely dont have any other council tax account. If you wish to simply change the date of your Direct Debit, contact us. Benefit Calculator and Claim - Home Croydon residents who do not use direct debit to pay their council tax are being invited to complete an online formto receive their rebate payment. If you currently pay your council tax by Direct Debit, you do not need to tell us each year.